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Gearbest Promo Code - January 2022

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FAQ's for Gearbest

  • What can I do if I use my Gearbest coupon online?

    You can brose to find your favorite goods in Gearbest. In Gearbest, you can click it. If you have Gearbest Promo Code, you can copy the code. Then you go to another page to paste the Gearbest's code. In the end , you can proceed to pay for the goods you buy in Gearbest.

  • Does Gearbest have sales promotions?

    If you want to know the information about sales events of Gearbest Discount Code, you can log in Gearbest has a page dedicated to promotions. Gearbest can lower the price of goods and encourage people to do group buying. You can brose to find the goods that are on sale to save your money.

More About Gearbest & Gearbest Promo Code

Refunds and compensation process
If you have any after sales problems, please contact our direct care center and we will provide a solution according to your case. They will be confirmed if necessary and return the item to face you can return it.
This following section describes the processing time required to receive the return item.
-For exchanges, the processing time for the exchanged item will be between 3-6 business days after receiving your item back, and depending on the availability of stock.
-For refunds, processing time for us to proceed with the return will be between 3-6 business days after receiving your item back. After this time refund will depend on the payment method. Please see details below:
-Wallet refunds will take up to 24 hours to process and appear on your Gearbest account.
-PayPal refunds can take up to 48 hours to process and appear on your account.
-Credit card refunds will be between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediary.
For repairs, it will take between 7-14 business days depending on the item and manufacturers stock of spare parts.
The customer service agents dedicated to Gearbest keep you informed about the repair process through the ticket system.
How to apply the guarantee (refund, repair and return)
If the item has a problem, please first submit a ticket to our Service Center
Please carefully follow our assurance process to minimize any delay: 1. Describe the problem with your article in detail: What happened? When? How? Also indicate the complete order number and product code (SKU number).
2. Tell us the steps already taken to solve the problem.
3. Provide the item code indicated on the outer packaging.
4. Send a photo or video showing the defect (s) clear; These should be taken under good lighting.
If the article is missing some of its parts is delivered
If a key part of your product is not in delivery, here\'s how we can solve the problem for you:
-Contact first, with your order number and product code; It will help us clarify what part is missing.
-For large, expensive and comprehensive product components may need to follow up as a \"loss / theft in delivery\"
If the piece is small or accessory, you will most likely be able to help just send it again.

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